Each and every one of our orders are made with love and are specially made for you at the time of your order.

Please inspect your order upon receiving and contact us immediately (within in 7 days) notifying us that item is damaged, defective, or you received the wrong item. Upon notifying us by email please include a description of the issue in your email and a photo(s) showing the issue. These damage or defective items may be exchanged (not returned).

We are not responsible for errors made in spelling submitted by the customer. Please confirm the spelling of your item before you place the order. These items that have errors due to a mistake in ordering will not be accepted for return or exchange.

To notify of us of a damaged, defective or incorrect item you may contact us at zwmcustomdesigns.@gmail.com